Worst service from Jeremiah & Renault

My friend was involved in an accident on 22/02/2020, a month before lockdown. She has been without a car for 4 months. Their excuse has been the lockdown for the delay on getting the parts . Ever since the accident took place, she has been the one making contact.

Yesterday I went to fetch the car @ Ronnies Motors in East London. I noticed that the wind screen had not been replaced because they couldn’t get hold of the insurance to refer them to the people who must replace the windscreen.

Jeremiah must be called a lot of times & he doesn’t respond to emails with a sense of urgency. He once rep**** after his supervisor was involved. I would never recommend any one to Renault. They are a bunch of ******** ( their excess is way too expensive). Renault fools people into believing they will get 1 year comprehensive insurance whereas they know exactly how they will get it back (through the excess).