1 reviews | Active since Mar 2015
Worst service ever. Best promises
Second-hand Renault Clio 3, BM69MVGP,bought, cash in January 2014. 160 000 km never done as was promised, before delivery. This was discovered at the next service interval, at the end on July 2014. Could not renew the license, in November 2014, as the vehicle was never tested for road worthiness. This as corrected in December 2014, but how, if they did not have the registration papers I am asking for 15 months now? Up till today I am unable to get the original registration papers from Renault Centurion. Even after I contacted Ray Velen at Renault S.A. and Rennette Crock , at Imperial Select Multi-Franchise, in January 2015 to ask for assistance. Already another 3 months passed.<br> <br> During the service of this vehicle in December 2014, the vehicle was scratched , but no attempt was made, up to now, to repair it. This was recorded by the service manager.<br> <br> Whatever you want to buy, stay away for such continuing, terrible service.<br> <br> Kurt Prinsloo<br>
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We have noted your concern and will escalate this to the Dealer Principal and request his intervention with your concern.
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Regards,
Renault RSA
We acknowledge your complaint and advise as follows:
We have noted your concern and will escalate this to the Dealer Principal and request his intervention with your concern.
We thank you for taking the time to contact us and assure you feedback.
Regards,
Renault RSA
