Worst service ever!

Good day

I am very unhappy with the service received from Renault Melrose – as the incorrect milage was captured upon my last service with them.

I have evidenced this to them but the person who assisted me Kgomotso Bodibe is not taking any accountability for her mistake and is not willing to rectify the mistake. I even evidenced that the milage was captured incorrectly.

I am attempting to get a new plan with Liquid Capital but this is affecting me because due to the incorrect milage captured according to that I am already due for service which I am not.

They keep on sending me to Liquic Capital who is unable to assist as the INCORRECT MILAGE WAS CAPTURED BY RENAULT.

THIS IS IS IMPACTING ME NEGATIVELY AN I NEED IT TO BE RECTIFIED!