Worst Customer Service

6 months ago I took my car in for a leak repair. Renault Tokai had my car for two weeks after which it was returned to me and I paid for the apparent repair. For 6 months I have been driving with a pool of water at my feet as the leak has not seized even though I have been I have been in contact with Ivan and Christiaan at Renault in Tokai constantily to help me resolve the issue. I have not once received a call back from anyone at Renault. Every time I am the one who has to contact them to ask what is going on, only to be met with a "sorry I don't have the information", "can I get back to you", etc. and still I NEVER have I receive any communication from them. I am at my last nerve, my carpets are molded and the car has started to rust. Thank you very much Renault Tokai for your "concern"!