Worst customer experience renault princess crossing

<p>April 4th 2017 my insurance finally made a payment of R100 000.00 into the renault princess crossing (Multipurpose). Was told that it was gna b a 1day thing for delivery , signing of documents and all. I had initially deposited R2000 as "a holding deposit fee"</p> <p>Prior to that i was told that they didnt have electricity but they will be able to use alternative branches to assist.</p> <p>When the day came i was told that they will not be able to use alternative branches because the staff there have their own work to.</p> <p> </p> <p>Fine i went on to purchase another vehicle elsewhere.</p> <p>Now i asked to be refunded was told that "it wont be just a refund" when i asked what he meant the manager never replyed till this day.</p> <p> </p> <p>Iv been communicating with the manager from the 13th until he was unreachable and stopped returning my emails.</p> <p>Iv trief by all means to communicate but cant get thru to them.</p>