1 reviews | Active since Jan 2014
Worst Customer Experience EVER (faulty sun-visors)
Worst experience of my life & biggest regret so far?<br> <br> BUYING A RENAULT.<br> <br> A few months into owning my Sandero, both sun-visors peeled off like butter (clearly substandard plastic used). It took Renault over a year to replace, and the replacement broke off months after they installed it! I have only had the practical use of sun-visors for the first FOUR MONTHS of ownership, car now 2 years old. And Renault treats me terribly, takes no interest, passes the buck, etc. <br> <br> It took me dealing with TWO branches (Tokai & Paarden-Eiland) and an entire YEAR (yes, it took them a YEAR) before they finally installed my replacements this May. I never even used the visor for the next few months (winter), now it broke again!<br> <br> Aug 2014 - purchase new Renault Sandero Stepway in JHB<br> Feb - both (two) sun-visors peel off just weeks apart in CPT<br> March - Order replacements at Tokai branch<br> June - Cancelled order with Tokai, who literally lost my order due to \a staff change"<br> June - Order parts from Paarden-Eiland instead<br> Oct - Paarden-Eiland delivers only 1 visor! The passenger side"
