Worst after-sales service ever experienced with a car dealership

<p>As a start, one star is the minimum rating allowed, yet, I feel it's still too high...</p> <p>I purchased a new vehicle at this dealership late March, by trading in my current vehicle. The deal went reasonally smooth. I collected the new vehicle and left the old one there, as I did with all previous purchases.</p> <p>On 6 June, I received a traffic fine for the old vehicle with the infringement date as 30 April. I contact the dealership, and, due to the fact that Wimpy Snyman(sales manager) was not available at the time, I was directed to Nadia Kruger in the sales department. She requested the information to be e-mailed to her, as to enable her to arrange payment. E-mail was sent, as requested.</p> <p>I received another fine the following day, for an infridgement dated 1 May. Another mail was sent to Nadia, I received acknowledgement thereof. I sent a follow-up mail on the 13th, received feedback that they're attending to it. A few phone calls later and a mail on the 29th of June, advising them that I'll take the matter up with Renault SA. I was told that it's not Renault's fault that the second-hand department failed to transfer ownership, and requested I don't bad-mouth Renault. I called the dealership, spoke to Wimpy Snyman , advised him that both fines were in the "final notice" status, and that I'm on leave as of 1 July and will do some travelling, and would not want to end up with trouble, should I be pulled over in a roadblock. I was assured that Swannie (PJD Jacobs) will contact me and forward me the proof of payments. At this stage, various parties were copied on the mails. Needless to say: nothing was done. I contacted Wimpy again on 12 July, now back from leave, stating my intent to go public, and got the idea that he was not all too concerned about it<br />While the sale was in process, I received near world-class service. As soon as ownership occurred and they received their payment, all after-sales service went out the window<br />I would certainly NOT purchase a Renault again, as after-sales service is far more important than free coffe while the deal is done<br />Really sad that it had to come to this point, but </p>