Worse customer services or after sale, Service center at Silverlakes horrible

Renault Silverlakes the service is extremely poor and the consultant Belinda is very rude. I took my car in Monday due to a breakdown, the damn kiger just went off. Worse part I bought a new battery last year June. Tuesday around 11am I called to check on the findings but I was met with difficulty. I was not assisted instead I was told that they will call me back to update me about the finds only to be called around 16:25 that I need a new battery. My partner went to the Dealership to take the battery to battery center only to find out that the battery is 💯 okay. I don't know if the technician is *********** or the whole team is. The disrespect I got from Belinda this afternoon, she didn't even address me but she was addressing my partner. I am the customer yet I met with disrespect and rudeness. People please Do Not buy Renault at Silverlakes or Renault Kiger at all. Worse experience Ever and the entitlement is beyond me.