Warranty Repairs

I booked my vehicle (Clio GTLine) in at Renault Melrose on the 4th of November 2015. The car has been there for a warranty repair ever since and almost two weeks have passed already.<br> I escalated to a Service Consultant last week and he managed to advise that the order which they have placed with Renault SA will take an additional two weeks to be shipped.<br> <br> I was lucky enough that I was provided with a loan Sandero 1.4 but getting pressure as the dealership needs the loan back???<br> They have however arranged me a rental which I am still waiting for and possibly would get today once I pay a R1500 (refundable) subject to a full tank. I also need to sign for an additional R3000 for in the event of damage and liable for the admin fee???<br> <br> This vehicle is approximately two months old (Brand new).<br> A month to do a warranty repair???<br> Renault Dealership and Renault SA (us and they), are you guys not the face of RENAULT SA???<br> <br> Upon purchase the Sales Person told me how you guys are back with a bang and spiced up your services???