NJ
Nic J

1 reviews | Active since Jan 2015

18 Mar 2015, 10:07

Waiting for warranty claim to be fixed 9 months +

Spoke to this branch numerous times, indication was that my car seat parts will be arriving begin March after I already waited more than 6 months and lodged two hello peter complaints. I have been driving with a broke seat for almost 9 months now. Still haven't received any sms or news about the parts from the Paarden Eiland dealership.

0
Replies (1)
Renault South Africa
Renault South Africa's reply23 Mar 2015, 12:51
Official
Hello lentegeur,

We have noted your concern and would like to advise:

Renault Customer Care will contact you within 24 working hours and assist you further with this matter.

We apologise for any inconvenience caused.

Regards,

Renault RSA