1 reviews | Active since Nov 2017
VERY VERYBAD SERVICE BY RENAULT CENTURION SERVICE CENTRE AND RENAULT SA
I would like to warn customers about Renault Centurion Service Centre/Department. My car is 1 year 6 months and my parts are being stripped of one by one every time my car goes in for service. The Manager at the service Centre blatantly refused to talk to me or help me. What they did to me is unbelievable as they happened exchanged my new parts with the old parts. The following are the parts they I can see or feel which have been tampered with: (Worried now about those mechanical ones which I cannot see or feel: 1. Battery - My New Changed with an old leaking battery 2. Wipers - My Renault encoded wipers were changed with the no name brand 3. Carpets - Mine were clamping on the car and changed them with the old ones which are moving every time you change gears 4. Sensor - Door Sensor completely out 5. Door handle - New one replaced with a broken one 6. Air conditioner - If you put it on 4 it blows air like a fan.
I got stuck three times already with the car. KING PRICE MY KINGS, thank you so much for being there for me when I needed you the most. I love you KING PRICE with all my heart. Are these guys doing this to only Women out of disrespect or maybe to all, I don't know. They also refused my counterparts in Renault Wonderwaters who were so much of assistance to me in time of need. I applaud Mr. Scott Skinner and his Managers for trying to assist me. Renault SA is as bad as the Centurion branch. I have since wrote to them on the 31st January 2019 and to date no feedback has been given to me or at least acknowledgement of receipt, nothing.
I don't want this car anymore. I hate it, I hate it so bad.
It is my first time buying from Renault and will never buy from them ever again because of the service Centre and lack of support from Renault SA. I have complained endlessly and no one is helping me. I am so frustrated.
