jM
johannes M
1 reviews | Active since Jan 2015
26 Mar 2015, 21:27
unresponsive emails
I did log in renault SA website 24March2015 and made a booking for service at kimberly renault,and got a reply that they will get back to me via email,but they never bothered to get back at me,and the booking was for 27March2015 but unfortunately till today no respond from renault SA,please guys respond to the poor people emails,or else cancel ur website
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Renault South Africa's replyOfficial
27 Mar 2015, 11:45Hello mr Joe,
We acknowledge your complaint and would like to respond as follows:
We would like to apologise for the non response and assure you that a consultant will contact you within 24 working hours to assist you further.
Please see the number for Renault Kimberly should you need to contact them urgently ***)
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA
We acknowledge your complaint and would like to respond as follows:
We would like to apologise for the non response and assure you that a consultant will contact you within 24 working hours to assist you further.
Please see the number for Renault Kimberly should you need to contact them urgently ***)
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA
Renault South Africa's reply27 Mar 2015, 11:45
Official
Hello mr Joe,
We acknowledge your complaint and would like to respond as follows:
We would like to apologise for the non response and assure you that a consultant will contact you within 24 working hours to assist you further.
Please see the number for Renault Kimberly should you need to contact them urgently ***)
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA
We acknowledge your complaint and would like to respond as follows:
We would like to apologise for the non response and assure you that a consultant will contact you within 24 working hours to assist you further.
Please see the number for Renault Kimberly should you need to contact them urgently ***)
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA