Unprofessional service of renault Tygervalley

The service at renault tygervalley (service centre) is horrible. Putrid service. Firstly when u phone they keep dropping calls in ur ear and put u through to 10 different people before u can be helped. Eventually managed to book my car in for a service only to hear that my brand new Kwid has a leak that needs to be repaired. 7 days has passed and they still haven't fit the part. I receive absolutely no response from the centre so I have to phone every single day to hear what is happening on my car just to get the same response each time "it takes 2 days mam". It's been 7 days not 2 and the part has still not been fitted. When I eventually went to the centre they told me they under staffed and have no one to fit the part. I am disgusted in the service by this centre. I am without a car for 7 days and the centre just does not bother to even keep their customers informed. Then why on earth do I have a service consultant. Renault please get your house in order. I cannot understand how a service centre can not provide me with any service at all.

I'm already regretting my next service.

Dissatisfied customer Leslie