Unnecessary windscreen repairs

Last week Friday I took my car in for a replacement on a rubber, while there someone contacted me informing me there were 2 chips in my window and they would like to repair it. I agreed, even though I didn't remember seeing the chips.

I collected my car and was immediately struck by the fact that the window was repaired in spots where there were no visible chips noticeable. In fact the repair site is much more visible than the supposed chips were.

I called Renault, and they complained about this, they assured me that someone will call me back on Monday. No calls were received.

On Tuesday I received a call from the dealership following up on my satisfaction with the service. I told the lady that I did call, and I was very unhappy that I had to pay for repairs that was unnecessary in the first place . And her response was "I understand m'am have a good day" and the call was terminated.

Terrible terrible service if you ask me, and I would advise everyone to be careful when getting calls for additional services that you have to pay for.