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edmundjonas E

1 reviews | Active since Dec 2016

11 Feb 2026, 07:23

Unfair penalties

Poor and unfair service.Renault Triber booked for s service on 5 February 2026.Requestef few faults to be attended too.Fsults still not fixed and I were requested to return vehicles for further inspection. My question is why everything was not concluded on the day of the service. This means I have to waste time to.get there and a waste of petrol.Aftet all these I am called back to find i need to pay 50% to do repairs. The reason given as to why is that on the first service I brought car in over service kilometers. All was fine and penalized to pay for the service.I questioned why I have to pay 50%.I was told I am getting penalized due to first service late.i asked myself were I not penalized first time and paid for my mistake.This means I will be penalized forever going forward because of the late service.I don't understand as I already had been penalized the first time and paid on my accord.This is absolutely unfair and poor to Renault for doing this.

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