Unable to find their Stock

<p>My Car a Renault Megane went in for repairs at the Panel Beater on 9 May 2016.</p> <p>They ordered the parts needed from a third party retailer who orders parts direct from the Manufacturers Factory for all major brands.The part was ordered from Renault Factory on the 9th of May 2016.</p> <p>In this case Renault the part in question being a Passenger side Fender. They said they have 31 in stock.</p> <p>When was not delivered on time Renault were contacted and asked where the Fender is as they said they have 31 in stock only to be told that all 31 was damaged.</p> <p>The third party then ask them to take pictures of the damaged fenders and sent the pictures with the idea to find one with fixable damage as it was to be delivered to a Panel Beater who agreed that they could fix one with minimum damage.</p> <p>At this point Renault changed their story to they can't find them although stock of 31 shows on the system.</p> <p>Renault advised that they ordered the part fron France with a ETA of 10 to 14 days.</p> <p>Me as the customer still waiting for my car to be fixed after almost a month and the rental car provided as part of my insurance have to go back on the 8th of June with no eta of when the part will be delivered now will have to pay the car rent out of my pocket because of Renaults bad service.</p> <p>If they ordered the part from France in the first place on the 9th or 10th of May my car would have been repaired by now.</p>