VN
VERNON N
1 reviews | Active since Feb 2011
06 Mar 2015, 12:43
The Renault Promise
According to the Renault Promise, if a vehicle is immobilised through parts being unavailable a mobility solution would be provided. My vehicle has been at a dealership since Wednesday. Still awaiting for one more part. I am told only if the part is coming from France i will get a courtsey vehicle and that a courtesy vehicle will not be approved as the part is in South Africa. <br> I am only expected to get my vehicle on Monday or latest Tuesday. What should i do now.
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Renault South Africa's replyOfficial
10 Mar 2015, 12:14Hello GP 12,
We acknowledge your complaint and would like to respond as follows:
We would have to investigate your complaint and request the parts information from the dealership.
We apologise for any inconvenience which may have been caused and assure you a response.
Regards,
Renault RSA
We acknowledge your complaint and would like to respond as follows:
We would have to investigate your complaint and request the parts information from the dealership.
We apologise for any inconvenience which may have been caused and assure you a response.
Regards,
Renault RSA
Renault South Africa's reply10 Mar 2015, 12:14
Official
Hello GP 12,
We acknowledge your complaint and would like to respond as follows:
We would have to investigate your complaint and request the parts information from the dealership.
We apologise for any inconvenience which may have been caused and assure you a response.
Regards,
Renault RSA
We acknowledge your complaint and would like to respond as follows:
We would have to investigate your complaint and request the parts information from the dealership.
We apologise for any inconvenience which may have been caused and assure you a response.
Regards,
Renault RSA