Terrible Service Received

I walked into the branch on 12/09/2015 and had a look around at the models on the floor, but there were no sales personal to be seen. Once I Spotted one of the salesman, it was I that had to approach him to receive assistance. I had a chat with the man, to which he advised that he would be in contact. After a week of waiting I decided to call back, however the gentleman was unavailable, I thus decided to deal with another salesperson.<br> A week later on Saturday 26/09/2015, I went back to the branch to meet the new salesman and acquire the required documentation. The documentation was handed in on the on the Monday (28/09/2015), the sale had to be made before the 01/10/2015 due to the running promotion. The salesman then lost the documentation, which we had re-filled in on the 03/10/2015 and handed in. By the Tuesday the 06/10/2015 the salesman had yet to file the documentation and further explained that he could not get the original deal agreed upon. Further to this, a week later the dealership adds on R300 to the monthly billing for \Smash & Grab". <br> This is an overview of the service I received"