Terrible service
<p>So I bought my Renault Clio Expression In March and had it serviced about a month after that at Group 1 Stellenbosch where they didn't tell me anything should be replaced soon. We are now in August month and my brake pads as well as brake discs needed to be replaced. </p> <p> </p> <p>Since last week Thursday I tried to find out with Group 1 if I had a maintenance plan on my car and if not, I would've booked my car in so the brake pads and discs could be replaced. No one called or contacted me back until I continued to phone them back. Renault in Paarl eventually helped me to book my car in on Monday for Tuesday at Group 1 in Stellenbosch </p> <p> </p> <p>Today is Tuesday and I booked my car in at 07:30 this morning. They told me it would take about an hour and a half to replace the brake discs and pads. After an hour and a half they said that they do not have the brake pads to fit on my car, so they need to order and go pick it up. I only got my car back at 12:00. I missed a whole day of work because of very bad communication from them. I am very sure of it that if they had contacted me back last week as they said they would, it wouldn't even have been necessary to replace the brake discs which was an ekstra R2000. </p> <p> </p> <p>This is the first time I am complaining about anything, and I am not scared to pay, but me complaining about it now could have been avoided.</p> <p> </p> <p>TERRIBLE SERVICE GROUP 1 STELLENBOSCH!!! </p>