SA
Sheries A

1 reviews | Active since Oct 2017

01 Nov 2017, 15:39

Terrible Service

4 weeks ago we purchased a used car from Renault Route 24 in Edenvale. We've paid the money over within 24hrs and after hearing that we would get car within 2 days from payment fully received we waited. 2 weeks after calling almost everyday twice we went to collect the car and only when we got there theye took the car for inspection. We waited 4 hrs to finally get the car. We were than told we were going to get the car's registration papers in the next 3 working days. Today it's 2 weeks again and not the sales person Micheal or manager Herbert communicate with us. Day before Yesterday 30 October 2017 I called and spoke to Michael not very helpful car salesman who told me that it's taking time to do it and that there is problems. Making and thinking we stupid and don't know what and how to register a car. Today I called and like the last 4 weeks once again struggling to get in contact with anyone.

This is the most terrible and disgusting service ever!! If Renault Route 24 in Edenvale can't get salesman that only care about the sale and provide customer service from beginning to end than they shouldn't cell cars?

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