Terrible Customer Service From Cheree

I recently ordered parts from Renault in Woodmead, Johannesburg. The parts cost me about R10 000 and they take 3 weeks to get here from France - already frustrating, but I can deal with this. I ordered the parts for my vehicle in 2 segments. For the first set of parts I ordered, I received a receipt. The second time, I didn't. After numerous requests for this receipt for tax purposes, I got a phone call from a lady named Cheree.<br> <br> She was so incredibly rude to me I couldn't believe it! Not only did she communicate with me like I was a child she yelled at me over the phone. What kind of customer service is this?!<br> <br> I have never been so mistreated by any organisation I've had to work with. Renault - how are your customers supposed to feel welcome and that they can ask for information if the staff there are so incredibly unapproachable?! <br> <br> Also, I still don't have my receipt.