MM
Madira M

1 reviews | Active since Dec 2018

04 Dec 2018, 09:28

Stay away from renault centurion - complete disregard for clients

Pathetic customer service at Renault Centurion, first the advisor was screaming at me over the phone very rudely when enquiring if I had jump started the vehicle, then refused to have the job done in one single day, car had to spend the night there, then the driver of the shuttle service was impatiently threatening to leave me even though the appointment time had not occurred as yet for to pick me up, and then when I went to pick up the vehicle, it has been making screeching sounds ever since every time I attempt to brake, they switched my break pads and tampered with the computer box, as a day after picking the vehicle up it started suggesting 1000k's to service whereas before I took the vehicle in service was 5000 km's away still. To show that it was tampered when I was driving away the shuttle driver ran after my vehicle with his colleague to insist that I give them a lift to where they were going and then said "we'll see you when you bring the car back for service"

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