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Vivian G

1 reviews | Active since Nov 2017

06 Feb 2019, 12:49

RUSTING UNDER 3 YEARS OLD

Good day

So I've bought a renault sandero in 2017. 2016 Renault Sandero 900t Expression, Great car with excellent fuel consumption and decent power. The problem is the build quality. My car was taken for its 60 000km sevice on the 04/02/19 after which I was told I have rust underneath the bonnet. I followed the anti-corrosion warranty procedure and took the vehicle for assessment at the approved panel beater. To my surprise the vehicle has more than just rust underneath the bonnet, the car is basically rotting from the inside out. There's rust everywhere from the bonnet, fender, boot lining, A piller, door sills, etc. After finishing the assessment the quotation to repair the rust is looking at around R34 000. HOW CAN A CAR THAT'S UNDER 3 YEARS OLD HAVE R34 000 DAMAGES DUE TO RUST. I did some research and found out that I'm not the only one having these rust issues, it's also common on the Renault duster here in South Africa. On the net it mentions something about the cars not going threw a proper rust proofing method when being built. Please if you thinking about buying a Renault STAY AWAY, these cars are good cars but a POORLY BUILT. They will start rusting away sooner than you think. I'm in the process of getting this sorted out with renault gateway at the moment. Hopefully No other parts start rusting by the time the process is finished.

FROM : Very Dissatisfied renault customer.

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Replies (1)
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Vivian G's update02 May 2019, 16:53
Reviewer Update
4 months down the line and Reanult still can not give me a courtesy car to use while they repair manufacturing defects on my vehicle . Pathetic Service , Never a Renault again , surely my first and last time with this brand.