Rude Managers

I purchased a Renault Kadjar in December 2017. Initially, the Renault in Kempton Park had given me a run around with regards to getting the vehicle the way I wanted it and they were rude. I had to contact their customer services in order to get things right. This was a real inconvenience. Then, two weeks back my car had to go to Renault in Pietermaritzburg. They fixed the car correctly however the attitude and rudeness I received from the manager was utterly disgusting. She even made me speak to her employees when I requested to talk to her manager. Renault managers do not care for their customers as this is the second time I had to deal with this. I have tried contacting their customer services to raise this however, there was no answer and nor did they reply to my voice message. It is rather frustrating to think that people do not know how to deal with customers in a nice and respectful way! I regret going to Renault due to the way I am always treated.