Rotten service after the sale is done.

My brand new Cleo 4 was clanking sounding as an old bakkie. Renault SA emailed me to say there was indeed problem with that models breaks and to please bring it in for inspection. The technicians could not locate the problem and after days \fixed it"but I was inconvenience for two days with out a vehicle and had to take public transport to pick my own care up again. Only to be giving my keys and scout around in there massive service yard for my own car with out assistance or told where the location of my car was by a Renault member. Although it was there product that was faulty there was not any apology follow up or a courtesy vehicle to compensate for their malfunctioning car. I received better service at Toyota and VW"