Renaults Disgusting Lack of Service

<p>I had an accident with my Renault in March this year and have been waiting for a part from Renault SA since it was ordered through the dealership (Menlyn) - 19/05/2016. It has been over 2 months now, and still no part or any feedbac**** When I purchased the car the salesman promised me the spares availability is excellent due to the model being manufactired in SA - I believed him and now I see it is absolute *******!!! 2 months for a part??? And when I phone the customer care I get rude people who are not willing to help, they seem like they dont even want to be at their job!!! How can you put someone in customer service who isn't prepared to help a customer, but asks the customer to sort it out because "we'd both be following up on the same thing anyway so do you still want me to phone or will you phone yourself?" How DISGUSTING to expect a customer to sort everything out themself!!!!</p> <p>I would have never bought a Renault had I known what terrible service a customer receives from them - you can't even call it service. I want to get rid of this vehicle now but have to hold on until ONE DAY when Renault decides to WAKE UP and get this part!!!</p>