1 reviews | Active since Mar 2009
renault website - book a test drive - is a joke
hi, I am looking to buy a new Renault. the internet is a great way to reseach anything. I logged onto the Renault website with difficulty , as it seems to be down more than it is operative. eventually managed to get on and BOOKED ONLINE for a test drive with one of the dealers. still waiting for a response?? did this 3 times , booking test drives with 3 other dealers , thinking that perhaps the dealer I chose in Bryanston was so busy that they did not need my business. but still no response from any other the REnault Dealers. what is the use of having a website , with book a test drive facility , that does not work, perhaps I should not be looking to buy a REnault. I am going to try the same BOOK A TEST DRIVE for other car dealers / other brands , hopefully with a better response
We acknowledge your complaint and would like to advise
We would like to take this opportunity to apologise for the Website and lack of service you have received.
We will investigate your concerns and a Customer Care manager will contact you and assist you further.
Regards,
Renault RSA
We acknowledge your complaint and would like to advise
We would like to take this opportunity to apologise for the Website and lack of service you have received.
We will investigate your concerns and a Customer Care manager will contact you and assist you further.
Regards,
Renault RSA
