Renault Stikland: Poor Renault Customer

Had the horrible experience of dealing with customer service at Multi Franchise Stikland. Consultants Lee and Workshop Foreman Robin obviously have no idea what the word customer service means. Rude and inconsiderate to both my wife and I. They have truly shown that certain big companies are only interested in profit and not really concerned about customers who have bough there products. After sales service sucks.

The horrible thing is that we had the same kind of experience with their branch in Paarden Eiland earlier this year.

I realize that we are but small fry to them but, Renault SA has lost a client and will never ever consider purchasing a Renault vehicle again and would even discourage others from doing so.

PS. I realize that I have not shared what has happened to us but I will be taking this up with the company in the future.