Renault South Africa Terrible Service

I bought a black Renault Capture last year in April 2017, with an Ivory hood.

Service (January 2018 per car instruction); In January, the car indicates that it is due for service. I take it in for service in January. They say, "its too early bring it back later".

Damaged breaks in March 2018; I bring my car into Renault in Centurion. The actual mechanic is not bothered about a year old car with break issues. I ask that he email me his finding, I am still waiting. I had to pay out of pocket as my breaks.

July 2018; Later finally arrives, I bring my car in. Renault is unwilling to cover the Service of the car as my kms are now greater than 15000 and the car is over 12 months old. They state that I should have brought my car in in April.

In conclusion, the service at Renault is very poor. The car has since January indicated that I must bring it in for service and no further communication has been communicated to me about bringing the car in.

If I could change and select another car so that I don't have to deal with unanswered Renault SA calls I would.