Renault- Shocking product and service

I have a Renault Koleos 2019 model with 33 000km om the odometer. A service light went on on 06 November 2020 and immediately took it to Renault Bloemfontein.

They booked it in and informed me that the gasket isn't working properly. Later on they informed me that they needed new parts and that I had to just wait. At the end of December the parts were received... they they informed me that they did not order all the parts... again I just had to wait... then they informed me that the gearbox is suddenly leaking oil... and I just had to wait... then they ordered the incorrect oil... and told me I just had to wait..

Today it is 02 February 2021 and I still do not have my car... and Renault Bloemfontein comes with excuses after excuses as why the car is not ready.

I question the products reliability, and the staffs professionalism... Renaults website contact details on their website is outdated and they honestly don't care about after service. Shocking product and service