1 reviews | Active since Jul 2018
RENAULT SERVICE
I own a Renault Captur 2015. Bought it second hand three years ago. I love the car and will probably stay with Renault for the rest of my life. Yes I have had problems, like anything French it is sleek, ***y and very temperamental. But never has Renault once turned around and tried to get out of repairing what is wrong. I have dealt mainly with Renault Tokai and once with Renault Strand and in both dealerships the service has always been professional, helpful and efficient. Yes it is frustrating to take the car in, told they did something and two weeks later the same problem recurs. I have sympathy with the poor technicians who should require a PHD in computer science to work on these engines. The mere fact that the entire staff still smiles and treat me in a courteous manner when I arrive again with a problem says it all.
I cannot talk for all the branches but Renault Tokai and Renault Strand has proven to me that the brand has turned the corner.
