RENAULT SA DONT RESPOND TO COMPLAINTS. FESTIVE SEASON WITHOUT MY RENAULT VEHICLE WHICH I WAS MISLED BY THEIR MANUFACTURING WARRANTY

I have reported my issues to RENAULT SA with no response. My complaint at the beginning of the year regarding that the service department damaged my rear light and boot; they acknowledged and promised a response, and still been no response.

Parts is an exclusion on the RENAULT MANUFACTURING WARRANTY, due to which I was misled that it covers everything regarding manufacturing.

RENAULT SA ignores complaints, and now I’m paying for a vehicle that is standing because I was misled by their manufacturing warranty that they cover everything, and never mention exclusion.

My vehicle was assessed by the service department, and after more than a week in their possession, they informed me about an oil leak. The instructions stated I must come fetch my vehicle, which I must tow with the cost of a tow truck. When I start my vehicle, I see that the warning light is on as well. My Renault vehicle never had such problems when I sent it in.

Be careful when purchasing a RENAULT VEHICLE because you will sit most of the time without a vehicle because their manufacturing warranty has exclusions on parts and is for your account. Furthermore, you lodge a complaint with RENAULT SA with no response or assistance. I'M SITTING WITHOUT A CAR THIS FESTIVE SEASON, AND I STILL PAY MY MONTHLY VEHICLE BANK INSTALLMENT – PREVENT IT FROM HAPPENING TO YOU.