RENAULT SA

Worst service ever. My car has been sitting in the panel shop since the 10.02.20. All because Renault doest not have parts. Was further told that I needed to wait another month to get a radiator pipe. A RADIATOR PIPE I tell you. Shocking that no one since the around the 10 March has been able to assist in making a plan. Or even get back to me to advise on the status of my query. Shocking that a simple part as a rubber pipe for the radiator is not available in South Africa. EVen when contacted Renault SA. I was told customer service will get back to me only to be called back a day later only to be asked who I have been in communication with before and that they will call me back the same morning. It is now the next day and still all the promised of getting back to me seems like a ploy to **** time till the 27.3.20 which is the expected date of getting the part into the country. The inconvenience is really not appreciated. Renault SA should be question line its procurement /parts department on how they are working. You will never see me buying another Renault if this is the after service.

Thank you Renault for now I have to still take the public transport with the corona virus.