RC
Rowena C

1 reviews | Active since Sept 2024

09 Sept 2024, 14:15

Renault: renege on Warranty and have insecure front doors!

Despite 40yrs of brand loyalty - experiencing superb service and total transparency I sadly report this disgrace from HeadOffice and Northcliff Dealership. Referring to my 2 year old Kwid (first owner, no accident, no modifications, single pensioner lady driver). RF door hinge has twice become unhinged (an out- of box failure). RF door - INSIDE has developed circular hole with a running tear seen - there has been no rain damage. RF door has developed an arc of divets as if crushed. RF door has developed a "tinny" hollow sound when closed.

LF door appears to be starting the same divets. This obvious corrosion appeared slowly in the last year, despite no rust or collision and a repair at Auto gallery - an authorized Renault workshop. Renault integrity of both Product and Service Delivery is absent. Corroding front doors structure are not only potentially fatal but - rather speaks volumes: neglect to their life - long client. Total disregard - and ensures removal of my "passion" for this brand..

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