1 reviews | Active since Feb 2015
Renault problems with car and service
i Bought a Renault Clio 4 brand new out of the box in June 2013 on 20 000 km my air-con broke and my dash started peeling for no reason and they said its my fault and will not be replace. i took the air-con it in to be repaired then my car started leaking oil and jerking or shuddering i took it in once again and they could not find the fault, 2 weeks after that my Clio didn't't recognise my key card so i was stuck couldn't start the car. then Renault had a call back on the brakes and wheels and i mentioned every time that my car is shuddering my car at this stage all still under warranty maintenance and service plan. i took it in for 60 000 service and they told me my car is shuddering which i mentioned time and time again they told me i need to put R4000 down just to open it and once it was open they told me its my fault the clutch is shuddering even tho i mentioned this already on 30 000 and i now need to pay a further R5150 to fix the problem. I'm very disappointed in Renault and will never buy or recommend Renault to any of my friends the after sales service is non existent
We acknowledge your complaint and would like to advise as follows:
We sorry to hear of your experience you have had with your vehicle to-date.
Customer Care will contact you within 24 working hours and assist you further with this matter.
Regards
Renault RSA
We acknowledge your complaint and would like to advise as follows:
We sorry to hear of your experience you have had with your vehicle to-date.
Customer Care will contact you within 24 working hours and assist you further with this matter.
Regards
Renault RSA
