1 reviews | Active since Mar 2018
Renault - pathethic car and even more pathetic service
Good day
I purchased a brand new Renault Kadjar. I have had the car for 4 months only and this is the list of problems that it has given me thus far: - 3 out of the 4 rims were buckled and needed to be replaced - The leather on the steering wheel has started to peel and the steering wheel was replaced - The radio is faulty. It occasionally doesn't even go on. Nothing will display even the clock. The radio doesn't play right. When playing CD, music from my phone via aux or the radio the is always a frequency sound that is made. - When the car is switch off it makes an electrical sound. - The stop start button intermittedly works - The call answer button on the steering wheel has also been faulty.
Besides all the issues listed above I then had to deal with *********** people while trying to have all these issues resolved. I have laid a media complaint on the company website. I have gotten all the managers involved however everything still has not been resolved. Instead these manager ignore emails and calls. When anyone does get back it is always with inconclusive feedback or trying to pass the buck somewhere else.
I am personally fed up and a compliant has been laid with the Ombudsman.
DO NOT PURCHASE A RENAULT AS THE CAR IS USELESS AND THE SERVICE YOU WILL GET IS EVEN MORE PATHETHIC!!!
considering this is my first experience with this car it is a true let down and will never make the mistake of purchasing it again.
