RENAULT NOT HONOURING WARRANTY REPAIR COST AND NOT INFORMING CUSTOMERS OF terms AND CONDITIONS WHEN SERVICE PLAN IS EXPIREDE

IM VERY DISSAPOINTED IN RENAULT SA WILL NOT HONOUR WARRANTY REPAIRS THAT THEY ADVERTISE OF 150 000KMS on A 2016 rENAULT CLIO EXPRESSION . OUR CAR WAS DUE FOR SERVICE AT 60000KMS OR 1 YEAR AND THE SERVICE PLAN ENDED AT 45000KMS ON THE LAST SERVICE BUT DURRING THE SALE OF THIS VEHICHLE AND AT THE END OF THE 45000KM SERVICE IT WAS NOT EXPLICITY TOLD TO US THAT WE WOULD LOSE THE WARRANTY IF THE NEXT SERVICE OF 60000 IS MISSED BY MORE THAN 1500KMS , AND WE HAVE NOT SIGNED ANYTHING TO THAT EFFECT. THE CARE IS A 2016 AND IN THAT TIME THE WHOLE RADIO AND MEDIA SYSTEM HAD TO BE REPLACED FIXED TWICE WITH A WAITING PERIOD OF MORE THAN A MONTH. RENAULT SERVICE HAS BEEN APPAULING FROM AFTER THE SALE . BEFORE SALE EVEN THOUGH WE HAD RESERVATIONS AND BAD REVIEWS ABOUT RENUALT WE WENT WITH THE FAITH THAT IS A BRAND NEW VEHICLE!! IT HAS NOW DEVELOPED A GEARBOX ISSUE AND RENAULT WONT HONOUR WARRANTY FOR A GEARBOX ISSUE WHICH IS CLEARLY A WARRANTY AND NOT A SERVICE ISSUE AND WANT ME TO PAY THE BILL OF R16 000 OUT OF MY OWN POCKET!! THIS SEEMS LIKE A PLOY FROM RENAULT TO INTENTIONALLY NOT INFORM CUSTOMERS OF TERMS AND CONDITIONS ON WARRANTY (which is insurance) WHEN THEY SEE THAT THEY CAN AVOID INCURRING ANY COSTS THEMSELVES. THIS IS GROSSLY UNFAIR AND I WILL NOT ACCEPT THIS DELIBERATE TREATMENT BY RENUALT SA AND RENAULT WOODMEAD TO PUT THIS COST ON US WHEN WE HAVE A VALID WARRANTY AS PRINTED OUT FOR ME AS WELL WHEN THE CAR INITIALLY WAS TOWED IN policy number vf15r400e***2-w in force 2019-03-06 TO 2021-03-05 UP TO 150 000kms PLEASE MAY YOU RENAULT HONOUR AND RESOLVE THIS WARRANTY ISSUE AND REPAIR THE CAR AS YOU HAVE PROMISED AT AGREEMENT OF SALE TO 150 000KMS!!!