RL
Ricardi L

1 reviews | Active since May 2017

30 May 2017, 08:56

Renault not fixing a problem under waranty.

<p>Terrible terrible terrible service. I have been struggling for more than 2 years to fix a fault in the car that I bought from the dealership in Renault Centurion. 2 years! Bought a display model from them and in the first week I notified the dealership that every time I step on the brake, the back wiper goes on. Told me to bring it in. Said they will fix it at the service. Car went for 3 services at renault without them fixing the problem. Since then Renault Centurion has IGNORED my emails and refused to help me. Since then the car's front lights have stopped working, on some trips the back wiper doesn't stop at all and now the slippery road signal comes on. 2 years later, no correspondence except for the 1 time when ranault SA phoned me to tell me I need to book it in with Renault clearwater who 4 weeks ago put me on a waiting list as I was 4th in line..... 4 weeks later I am still 4th in line. Seriously! Renaults are great cars, but pray that nothing goes wrong as these guys DO NOT CARE ABOUT RETAINING CUSTOMERS. ONCE THE SALE IS MADE, THEY HAVE THEIR MONEY AND YOU ARE LEFT ON YOUR OWN.</p>

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