ZM
Zimkhitha M

1 reviews | Active since Aug 2021

20 Aug 2025, 02:59

Renault Motus Parow are ****mers

I was at Renault Parow on the 23rd July 2025, my car went in on the 22nd July and I got a call from Chalton Januarie to inform me around sometime close to 5pm that my car (Renault Kwid) was not worked on so I have to come tomorrow to get it. I took the car in the morning of 22nd July as I had called the branch few days before to ask them I about an oil light I see flashing on the dash board. I did the check the morning after I called them only to find out the was completely no oil in the car. I asked them how come this happened because I use the car everyday I have never seen anything that is suspicious about the oil even at the filling stations I ask them to check oil and water. 1. I got inconvenienced that in the 22nd July I had to use a taxi going home from work, now imagine if I didn't have taxi fare because I was waiting on my car to be worked on that day, and the call I got from Chalton was just when I called them to follow up on the progress of the car. I went there following day 23rd I immediately picked up there's something they are discussing about in that office where he kept saying they are busy with invoice. He came back and said they saw an oil leakage, I asked how come this oil only leaks when I left the car with them and this is something I never saw from my home garage where I park every day. An Indian guy he said is the branch manager came as he heard there's this dispute between me, my partner and Chalton about their findings. Not only the branch manager did not want to listen to what I have to say he told me to " take my car and don't go to that branch again, I must find another branch" My car since the day has an oil leak I believe they created so they can run away from the fact that they even gave me incorrect kilometres to come back for another service.

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