Renault Montana & Wonderwaters poor service

<p>I am driving a 2012 Renault Megane RS 250 LUX.</p> <p>We are looking to sell it and would like to buy a big family car.</p> <p> </p> <p>I went to Renault Wonderboom over a week ago, they evaluated and took pics of the car for 20mins. And said they will get back to me. But a week has pass, and no answer yet. If you try to phone them the phone just rings. Very very bad customer service.</p> <p> </p> <p>I also contacted Renault Montana and spoke to the Sales Manager a few days ago. He requested pics of the car and I did send it to him via Whatsapp and he said he will get back to me. He also has failed to contact me with what price they will offer me for my car. And is now ignoring my messages.</p> <p> </p> <p>Seems like Renault after sales and buy back is very poor. It looks like they are not interested in buying back Renault only selling.</p>