1 reviews | Active since May 2018
Renault Midrand: bad customer service, dishonest and putting people at risk.
Renault Midrand: bad customer service, dishonest and putting people at risk.
I have booked Renault KWID for a service on the 5th May 2018. They booked the car the whole day and I collected it the next day. they claimed that they did service the car (total lies) and still paid an extra fee of R2600 for the service only to find out that they changed the sparked plugs, they did not change anything else and all that, for R2600. when we went back the company to find out about this, their answer was (the person who was conducting the service couldn't not manage to change the other things... even water or whatsoever. I am so disappointed for the service and feel like a was ripped out from the begging. they then promised to pay back the money by Monday the 14th of May, even today still no luck.
