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Cobus B

1 reviews | Active since Mar 2019

14 Mar 2019, 14:37

Renault Kwid Climber

I bought a new Renault Kwid climber on 7/09/2018, sins then my car was in 3 times for repairs and a fourth that was asked by Renault SA to consolidate with Renault Clearwater to find out what the problem is with the car. Only answer is , everything is fine on the car, My question is why does a new car need to be fixed within the first 3 months.

Renault SA never came back to as, we needed to phone them every time to find out whats the progress on our complaint, response... No response.

According to Renault Clearwater and Renault SA , luckily my car is still under warranty..... we will fix the problems.... ON A NEW CAR.

Problems; #1 - Fuel system soft wear - needed to be re installed. Car over heated and didn't want to drive. According to Renault SA ( Lebo ) Software needed to be updated as the car came into South Africa. #2 - Driver window mechanism loose , According to Renault Clearwater, problems do happen on all cars, new and old, luckily I have a warranty. #3 - Brakes are screaming, Brakes have been fixed twice, according to Renault SA ( Lebo ) the brakes aren't compatible for SA and needed to be re installed with new pads, again car was in twice for the Brakes #4 - Gear lever boot rubber is tearing , No buddy came back to me regarding this, Renault Claerwater only says, its NORMAL. #5 - Rattles every where #6 - Fuel system Again Newest Problem - Hand Brake light and siren goes on ascream even though hand brake is down.. Awesome.

So ya For me the Renault Kwid and Renault it self is a lost case and not user friendly.

NO THANKS for RENAULT for Me.

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