1 reviews | Active since Nov 2022
Renault Kiger| BB HATFIELD
I bought Renault Kiger at Renault BB HATFIELD on 21 July 2022 and it has been a nightmare ever since! In less than 2 months of purchasing i had already went back over 5 times to the dealer to get it fixed and always without miss received a cold service from my service advisor and continous dissatisfaction because they always failed to fix it. The car was a demo car with less than 8000km mileage but had problems of an old unserviced car. Within days of purchasing the brakes were making a horrible sound which i was told by the car manager and the workshop manager that all new models make the sound after multiple failed attempts of fixing it. Secondly my window (driver's window) was mulfunctioning ( couldn't close) and as a result my safety was jeopardized and got sick multiple times because of the cold. I never enjoyed the car and it was also not safe to use because i couldn't drive it or park it anywhere besides my home with the window not being able to close and as a result i have spent so much money on uber while paying my car installments and a lot of petrol and time going back and forth to the dealership to get help. After successfully fixing the window on 23 Sep (exactly 2 months after purchasing) the autogearbox failed and the car couldn't start and i still incurred more costs fixing it. Mid October i observed the part where you place your hand over the the cupholder started the deteriorating,i'd just find random pieces have fallen out. The reason i opted for a brand new/demo was because i wanted piece of mind but it seems like I'm paying to soak my pillows with tears every night. Fully regret!!
