Renault - Faulty Gearbox

Renault, Until today no one has come back to me. I have to phone Renault SA & Renault Bryanston every day to hear the same excuses. It's been almost 4 months and my Vehicle is still at Renault Bryanston, waiting for Warranty to approve for a new gearbox. referring to last year's instance , plus this year's waiting it's now been over 9 months that my vehicle has been at Renault Bryanston. This is unacceptable, Renault just doesn't care!!<br> <br> I purchased a Renault Clio RS in 2012. In 2013, I realised that there was a problem with the Gearbox as I could not select the 3rd Gear. I immediately contacted Renault Bryanston and made a booking to have this investigated. It is noteworthy to mention that the vehicle is still under warranty. They booked the vehicle in and after extensive investigation and 6 months later, they decided to replace the Gearbox with a new one. Soon after I received the vehicle (6 months) , the same problem occurred at which point, I contacted Renault Bryanston yet again. Needless to say, the vehicle has been with them for over 2 months now, where they are apparently awaiting approval to replace the Gearbox a second time. (They are unable to find the fault)