CR
Charmaine R

1 reviews | Active since Jan 2015

30 Jan 2015, 14:11

Renault Clio 4 - badly put together - stay away !!

I purchased a new Renault Clio 4 in October 2014 - my car has gone back to the dealer 4 times in the last four months but this time its the worst - my car has been there for two weeks due to parts on back order. <br> Where have you heard that a brand new car needs brake lining and the whole fuel tank needs to be replaced. <br> <br> Before the brakes needed replacement and the fuel tank needed to be replacement, I was stuck on the highway with engine malfunction, my cars front windows were loose, the back seat was squeaking. Is this normal for a brand new car. My problem is how badly this car has been put together and there is nobody that can help. All the dealer can do is repair, which I understand they did no manufacture the vehicle and SA Renault call center, what is their purpose, who knows ? Very Very disappointed !!!!

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Replies (1)
Renault South Africa
Renault South Africa's reply30 Jan 2015, 15:25
Official
Hello Rayson,

We acknowledge your complaint and would like to respond

We sorry to hear of your experiences with the car to date and will contact you to understand your frustrations.

We thank you for bringing this matter to our attention and assure you our commitment to feedback.

Regards,

Renault RSA