Renault Centurion absolutely disgusting service

<p>Absolute pathetic service!! We have a car booked in for a service today and we were meant to drop the car of at 7am. We have been sitting in the parking lot for an hour because the people aren't even here! After an hour of sitting here, one of the workshop people tells us that they aren't opening today (he also wasn't aware of this) ?? How unprofessional and pathetic is that. The previous service they forgot to do an oil change which was paid for and we had to take it somewhere else. How can you possibly think it is okay to schedule services with clients and then decide that your not opening today? Newsflash, I also don't want to be sitting in your parking lot at 7am on a Saturday but I am here. Other people waited so long that they eventually left their keys with the sales floor, how do you think they will react coming back later and finding out their car was never serviced? In the meantime someone from the workshop is spinning one of the brand new cars in the parking lot. So you have proved, not only are you incapable of doing your job and looking after your clients, I will Never buy a car from this dealer seeing how the cars get driven here. We got the warehouse managers number, from Grant. The managers name is Kobus, he has decided to turn of his phone off. None of the workshop people were aware that they weren't working. There were multiple other people also booked for a service today waiting in the parking for hours. Later they said we were actually book for Thursday even though we only booked it in because the Saturday was available and the only day we could do it. Hopefully this will let Renault South Africa know who they are affiliated with and how Renault Centurion treats their clients. Great start to a Saturday! Thanks for nothing.</p>