RENAULT BRYANSTON IGNORES COMPLAINT

MY DAUGHTER'S RENAULT CLIO WAS BOOKED IN ON 6/12/18 FOR A TECHNICAL PROBLEM. IN JANUARY SHE HAS A PUNCTURE AND DISCOVERED THAT THE SPARE WHEEL, JACK, SPARE WHEEL CLAMP AND TOW HOOK WERE MISSING. I CONTACTED THE WORKSHOP MANAGER,MATT, WHO PROMISED TO GET HIS SECURITY COMPANY TO REVIEW THE CCTV FOOTAGE. 4 WEEKS LATER AND NOT EVEN A TELEPHONE CALL TO ADVISE THE OUTCOME. THIS IS NOT A RANDOM THEFT AS THE ****** ITEMS ARE SPECIFIC TO THIS VEHICLE. THE COST TO REPLACE THESE ITEMS IS OVER R5000.