SP
Samantha P

1 reviews | Active since Nov 2012

04 Feb 2015, 12:27

Purposefully Mislead and still no response

See complaint above. No one has come back to me yet. Please see the e-mails below for proof that I was purposefully mislead to make a sale. Called the dealer principal as he never got back to me. He was very harsh and not sympathectic. Said I signed the contract and there is nothing he can do. <br> <br> From: [Email Removed] [Email Removed] <br> Sent: Tuesday, November 25, 2014 8:04 AM<br> To: Jolandi Schulz<br> Subject: RE: Here is my offfical payslip.<br> <br> Hi Jolandi, <br> <br> After careful consideration, I cannot get the Stepway. <br> <br> I am unable to afford R3000 a month. <br> <br> Thanks a stack.<br> <br> <br> Samantha Pikus<br> Corporate Sales Analyst<br> Corporate Sales<br> <br> From: \Jolandi Schulz"<br> To:"

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Replies (1)
Renault South Africa
Renault South Africa's reply05 Feb 2015, 11:50
Official
Hello SammyP,

We have noted your complaint and confirm as follows:

We have emailed the Dealer Principal and requested he respond to Renault South Africa on a response.

Renault Customer Care will contact you with feedback from the dealership.

Regards,

Renault RSA