Pure bad service

<p>Between Renault Brackenfell and Renault Pietermaritzburg, the service is very poor. Clearly, putting the customer's needs first is not something that they prioritize. There is miscommunication between the 2 branches and there is lack thereof. The bad attitude that I got today from Wayne, the manager of Renault Brackenfell left a bad taste in my mouth. I am sitting with a car that has no registration plate as the temp expired on 29 June and Wayne claims to have called me and yet there was no call record and no voice message on my phone. I would never refer any customer to Renault due to the bad service that I have received. Why should I be begging the dealership for a service that is included in their offer. All I got were branches that point fingers at each other instead of working together. When I walk in to Renault, at any branch I expect quality service and all branches should offer the same service, Renault! The Renault name has been tarnished and I will definitely let my peers know of the bad service.</p>