CD
Cecil D

1 reviews | Active since Apr 2014

12 Jan 2016, 16:05

Poor Service once again at Seamans renault.

I took my car in on the 14th December to look at a notice in my car. They contacted me the afternoon to ask me to come in to make sure it's the same sound. The dealership said that they will have to make another appointment on the 25th. I took my car in at that date where they told me again later the day that it is indeed my gear box. Again they had to make another date which they do not know when because they need a courtesy car. They said the warranty will cover it since the car is still new (2014). <br> <br> I called yesterday ****h January), to find out how far they are. The lady sad that they should have a car and she will call me back. However she had to give me a quote in case the warranty does not cover it. WHY WOULD THE WARRENTY NOT COVER IT IF THE CAR IS LESS THAN TWO YEARS OLD. This is the second complaint (also because of slow turnaround time and warranty being rejected) in less than 12 month.<br> I am still waiting for them to come back to me, while my car is deteriorating. I need my car for work.<br> I will be selling my car in the next few months in a aim to get rid of this renault. I dont advise anybody to buy a renault due to the poor after sale service and poor quality (Warranty)

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